PRIVACY POLICY


  • At TITANIA, we value your concerns about online privacy:  We are committed to protecting the personal information you share with us. This policy covers how TITANIA LIVING LTD, registered in the United Kingdom, trading as TITANIA TENTS, TITANIA LIVING and teenyTITANIA, collects and uses the personal information provided to us through use of this website.
     
    Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will be used only  in accordance with this privacy statement.
     
    Policy may change from time to time and changes can be seen by checking this page. 
     
    If for some reason the following does not answer your questions, please contact us. We value your feedback and look forward to improving our services to better meet your needs.
     
    Data Collection
    We may collect the following basic information to service your requests:

    • Name, Job Title and Company Name.
    • Contact information including email address.
    • Demographic information such as postcode and country.
    • Product preferences and interests.
    • Other information relevant to customer surveys and/or offers.
    Use of Information
    We require this information to understand your needs and provide you with a better service, particularly for the following reasons:

    • Internal record keeping.
    • Improvement of our products and services.
    • Sending of promotional emails about new products, special offers or other information, which we think you may find interesting.
    • For occasional market research purposes.  
    • Customisation of the website according to your interests and preferences.
    Privacy of Personal Information
    We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties that we think you may find interesting if you tell us that you wish this to happen.
     
    Security
    We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
     
    Cookies
    A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic.  Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
     
    We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
     
    Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
     
    You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
     
    Links to other Websites
    Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. We, therefore, cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
     
    Control of Personal Information
    You may choose to restrict the collection or use of your personal information in the following ways:

    • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate if you would like to receive direct marketing purposes
    • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at tents@titaniatents.com
    • If you believe that any information we are holding on you is incorrect or incomplete, please email us at tents@titaniatents.com. We will promptly correct any information found to be incorrect.